Established in 2004 as a print magazine, The Hub has evolved into a community of brand-experience leaders across all product and service categories who are dedicated to the principle that brands are promises kept. Through white papers, research and discussion in pages of The Hub Magazine, presentations at the annual Hub Live symposium, think tanks, benchmark studies, share groups, an awards program and more, The Hub is the center of excellence in the brand experience.
Marketing chief Sona Chawla says Walgreens is both on and in your corner.
A Hub Interview by Tim Manners
What brands do for their customers is the brand-experience bottom line.
A Hub Discussion
If you could change something about Amazon, what would it be?
A Hub Opinion Poll
Hub Latest Issues
Hub Brain Trust
How Hallmark keeps its iconic brand relevant.
Accountability in the brand experience
is everyone’s responsibility.
Flip the Switch
Learning about consumers matters more than pass/fail sales results.
Retail convergence enables the emotional connections that create customer value.
Empathy to Purchase
Can brands truly share and care along with their customers?
What a brand really means to a consumer is loyalty’s ultimate touchpoint.
Carry That Weight
Honesty anchors the unbearable lightness of responsibility.
Louder Than Words
Measures of brand strength are best based on sales results.
Why are we so surprised when brands don’t let us down?
Founder & CEO
Roots of Results
Accountability prevails when leaders inspire and communities thrive.
Building a new brand experience for teens and tweens.
Customer data can replace brand building with efficient targeting.
Insight Out of Chaos